Reference

Privacy Policy at fendi88

We handle your personal information with care — from DANA and OVO payment records to your login sessions and account preferences. This policy explains what data we collect, how we store it, and what control you have over it, available where local law permits.

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How We Collect and Use Your Information

fendi88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the personal details you provide during registration — your name, email, phone number, and payment preferences. If you deposit through DANA, OVO, or GoPay, we store transaction references so your wallet history stays accurate and disputes can

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be resolved. We also gather device data (your phone model, browser type, operating system) to keep your sessions secure and ensure continuity between mobile and desktop access. We do not sell your personal information to third parties. Period. Your data serves three purposes: running your account,
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processing your transactions, and keeping our platform secure against unauthorised access. We use encrypted connections for every data transfer. Session tokens expire after inactivity, and re-authentication is required for sensitive actions like changing withdrawal details. If you access our platform from Bekasi or anywhere else in
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Indonesia, the same protections apply. We retain personal data only as long as your account remains active or as required by applicable regulations in eligible jurisdictions. Once you request account closure, we begin our data removal process — though some records may be kept where law
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requires it. Availability of services depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY HELP CHANNELS

Reach Us About Your Data

If you have questions about how your information is handled, or you want to request a change, we have dedicated paths for privacy-related queries. Our support agents are trained to handle data requests specifically — not just general account questions.

HOW WE PROTECT YOU

Data Handling and Security Practices

We built our data practices around what actually matters to you — keeping payment details safe, making sure nobody else accesses your account, and giving you control over your own information. Here is how each area works in practice.

Payment Data Isolation

Your DANA, OVO, or GoPay transaction references are stored separately from your profile data. Even internally, access to payment records is restricted to the finance verification team. No single system holds your complete data picture.

Cookie Usage

We use cookies for session management and to remember your device so returning logins stay smooth. We do not use tracking cookies for third-party advertising. You can clear cookies from your browser settings at any time without losing your account.

Account Security Layers

Every login triggers device recognition. If we detect an unfamiliar device, we require additional verification before granting access. Changes to withdrawal wallet details also require re-authentication through your registered phone number.

Data Retention Policy

Active accounts retain full data for operational purposes. After you request closure, we remove personal identifiers within a defined period, keeping only what applicable law in eligible jurisdictions requires us to hold — typically transaction summaries.

Your Right to Access

You can request a copy of the personal data we hold about you. Reach out through live chat or email, confirm your identity, and we compile your data file. This includes registration details, transaction history, and stored preferences.

How to Request Changes

Want to correct your name, update your email, or remove a stored GoPay reference? Submit the request via account settings or contact support directly. Identity verification is required for changes to sensitive fields like withdrawal details or phone number.

Common Questions About Your Privacy

We get real questions about data handling from account holders. These are the ones that come up most, answered plainly.

We collect your name, email address, phone number, and the payment method you choose — whether that is DANA, OVO, or GoPay. We also log your device type and IP address to secure your sessions and detect unauthorised access attempts.

We do not sell or share your personal information with third-party advertisers. Data may only be disclosed where required by applicable law in eligible jurisdictions, or to payment processors directly involved in completing your transactions.

Payment references from DANA, OVO, and GoPay are stored in an isolated database with restricted internal access. All transfers between your device and our servers use encrypted connections. We never store your e-wallet PIN or full card details.

Yes. Contact our support team through live chat or email and request account closure with data removal. We will delete personal identifiers within a defined period, retaining only minimal records where local regulations in your jurisdiction require it.

We use session cookies to keep you logged in and device-recognition cookies for returning-user convenience on mobile. We do not deploy third-party advertising trackers. You can clear cookies from your browser without affecting your account standing.

Head to your account settings on mobile or desktop. You can update your email and phone number there. For sensitive changes like withdrawal wallet details, you will need to verify your identity through your registered phone number first.

Once you request closure, we remove personal identifiers and profile data within a set timeframe. Some transaction summaries may be retained as required by applicable regulations in eligible regions — but these are not linked to identifying details.

Absolutely. Send a data access request through live chat or email, verify your identity, and we compile a file containing your registration details, transaction references, login history, and stored preferences. We aim to deliver this within a reasonable period.

When you log in from an unrecognised device, we flag the session and require additional verification. This protects your account if someone else tries to access it. The new device is then stored for future recognition once you confirm ownership.

Open live chat immediately and tell the agent you suspect unauthorised access. They can freeze your account while they investigate. We also recommend changing your password and checking your registered phone number and withdrawal wallet details for any changes.

Privacy Policy at fendi88

Reach Us About Your Data

Data Handling and Security Practices

Payment Data Isolation

Cookie Usage

Account Security Layers

Data Retention Policy

Your Right to Access

How to Request Changes

Common Questions About Your Privacy

01 What personal data does fendi88 collect when I register?

02 Does fendi88 share my data with third parties?

03 How is my payment information protected?

04 Can I request deletion of my personal data?

05 What cookies does the platform use?

06 How do I update my contact details or email address?

07 How long does fendi88 keep my data after I close my account?

08 Can I get a copy of all the data you hold about me?

09 Is my data handled differently if I access from a new device?

10 Who do I contact if I suspect unauthorised access to my account?

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